What we do?

Our mission is to provide a clean and healthy environment for our clients, guaranteeing their satisfaction and well-being.

Whether it's residential or commercial cleaning, you can count on our expertise and commitment to keep your space spotless.

Trust us for a reliable, quality service!

Gift Cards

Make someone happy with a gift card for maid servicel It's the perfect gift for a wedding, anniversary, house warming, new baby or holidays. Call us to purchase a gift card. Ask us about our specially- made gift baskets.

Referrals

We love referrals and appreciate it when you tell your family and friends about our services. Enjoy a 50% off cleaning when you refer someone and they become a bi-weekly or weekly costumer.

Thank you for your confidence in us!

Flex House Program

Efficient schedule

At Top&Shine, our Flexible Schedule Program offers you an affordable way to enjoy top-quality cleaning services while helping us maintain an efficient schedule. By allowing us to adjust your cleaning day or time when needed, you benefit from special rates, and our team stays fully booked.

If we need to accommodate a full-paying client, we’ll simply move your cleaning to another convenient time that week. Plus, if a spot opens up due to a cancellation, you might even get an earlier appointment! It’s a win-win: you get a great deal, and our team enjoys consistent work. And if you ever want to switch to a regular schedule, just let us know, and we’ll adjust accordingly — delivering the same exceptional service you love.

Residential

Deep Cleaning

We provide a range of cleaning services to cater to your home cleaning requirements and simplify your life! At Top&Shine Cleaning Services, we offer cleaning services that are customized to suit the specific needs of our customers in each area. We firmly believe that your home and cleaning requirements are distinct and individual compared to those of our current clients.

Regular Maintenance

Regular recurring cleaning is a cleaning service that is scheduled to happen regularly. The frequency of cleaning sessions can vary based on the client's needs and preferences. The main aim of regular recurring cleaning is to keep the space free of dirt, dust, and other debris to maintain a clean and healthy environment. Scheduling regular recurring cleaning not only helps in keeping your space clean and well-maintained but also saves you time and effort by eliminating the need to do the cleaning yourself. Additionally, by having a set schedule with us, you will have a specific time and day reserved for your cleaning needs. In essence, regular recurring cleaning is a great way to ensure a clean and healthy environment in your home or office.

Commercial

Comprehensive Cleaning

Commercial cleaning services are crucial for keeping offices, warehouses, retail stores, and other business spaces clean and healthy. Our company provides customized cleaning services tailored to meet the specific needs of our clients. We create cleaning schedules based on daily, weekly, or monthly requirements. A clean workplace can boost employee productivity, minimize the spread of germs, and enhance the overall appearance of your business.

Our commercial cleaning services cover all areas of your business, ensuring a clean and professional environment for both employees and clients.

Office Spaces

We clean and sanitize office spaces, including desks, chairs, floors, and common areas, creating a comfortable and productive workspace.

Vacation homes

Thorough Cleaning

At Top&Shine, we specialize in delivering meticulous cleaning services for vacation homes, ensuring every corner of your property is spotless and inviting for your next guests. We understand the high expectations of vacation rental management, and our comprehensive cleaning solutions are designed to help your property shine, creating a welcoming atmosphere that leaves a lasting impression.

Inspections and Quality Assurance

In addition to thorough cleaning, we perform detailed inspections and quality assurance checks, guaranteeing that your vacation home meets the highest standards of cleanliness and presentation. With Top&Shine, you can rest easy knowing your property is in expert hands, ready to impress and delight each new arrival.

Solo Cleaners Program

Your Preferred Cleaner, Your Personalized Experience

With Top&Shine’s Solo Cleaners Program, you have the option to request the same cleaner for each visit to your home. We understand that having a familiar face who knows your preferences and routines makes all the difference. This personalized approach not only enhances the quality of our service but also builds a relationship of trust and consistency. Whenever possible, we will accommodate your preference, ensuring a seamless experience that caters specifically to your needs. It’s all about delivering a reliable and personalized service that feels just right, every time.

What you need to know

Access to your home

We must assess a 50% fee when you don’t leave access to your home the day of service. There are no exceptions after the first incident.

Cancellation

We will assess a 50% fee if you cancel with less than 24 “business hours” notice. Click here for more informations.

Payment

Payment is due at the time of service. The third time you fail to provide timely payment we will request a credit card number to be held for back up payment.

If we receive two ‘insufficient funds’ checks in 12 months we will require a credit card number for back up payment or prepayment three weeks before service.

Tipping

Is greatly appreciated but not required. A suggested tipping range is 10 to 15% of the fee before sales tax. Call our office if you wish to add tipping to your payments.

Rate Increases

We reserve the right to raise our rates at anytime. You will be given advance notice of a price increase.

Getting ready for the cleaning

Don’t clean before we arrive. Leave it to us! But do pick up and tidy as much as possible so we can focus on more detail and quality for you. Take the steps necessary to give us access in whatever way we agreed when you booked your appointment.

Secure your pets if you don’t want them around our tech. Move any expensive, fragile or precious possessions to a safe place that won’t be cleaned, like a spare room or inside of a curio or china cabinet.

The Best Setting

The ideal cleaning situation is when no one is home. Since this is not always possible, please eliminate as many distractions as possible so our tech can work uninterrupted. We recommend that you try to schedule your cleaning on a day when there will be fewer people at home.

Those You Love

We do our best to work safely but we recommend that children are out of the area where we are cleaning. We may be working with equipment and products that are not safe for them. We love your pets! But please secure any pet who may get overanxious or stressed or be a threat. Please know that we do not clean up after sick pets or clean up any pet accidents.

Quality Control

Our quality control system is interactive and dependent upon your feedback and communication to function. We need your input on the overall experience and quality you are receiving and you can count of us to address any issues you communicate to us.

Our employees take great pride in the work they do and want to be informed when you are disappointed with their service.

Please call us at (214) 695-5222 to share immediate feedback. Or email us at contact@topnshinecleaning.com Leave it to us share your comments caringly and constructively.

Click here and download the Customer Guidelines.

mail

You can also email us at contact@topnshinecleaning.com. We check our emails regularly and will respond to your inquiry as soon as possible.

support_agent

Message or call us at (214) 695-5222 to speak with one of our friendly team members.