This Privacy Policy describes how Top&Shine ("Company," "we," or "our") collects, uses, stores, and protects the personal information provided by you ("User" or "you") when using our site. By accessing the site, you consent to the practices described in this Privacy Policy. This policy applies only to information collected through websites owned by Top&Shine and does not cover data collected through other channels, such as phone, in-person interactions, or Google Forms.
1.1. Personal Information: We may collect personal information that you provide, such as your name, email address, telephone number, postal address, and payment information when filling out forms on our website, requesting a service, or contacting us.
1.2. Usage Information: We collect information about your use of the site, including your IP address, browser type, pages visited, time spent on the website, and similar information. This data is collected automatically through cookies and similar tracking technologies, helping to personalize your experience and ensure site security.
2.1. By using this site, you consent to the collection, use, disclosure, and transfer of your information as described in this Policy. If you do not consent to these practices, please do not use this site.
2.2. To correct, delete, object to, or withdraw your consent regarding data collection and usage, please contact Top&Shine using the contact information provided at the end of this Privacy Policy or through the contact options on our website.
3.1. We use the collected information for the following purposes:
3.1.1. To provide and improve our services, including processing requests, scheduling cleaning services, and providing customer support.
3.1.2. To personalize the user experience and deliver content relevant to your preferences.
3.1.3. To send information about our services, promotional offers, updates, or related communications.
3.1.4. To conduct internal analyses and research to improve our services and understand user needs and preferences.
3.1.5. To ensure the security and integrity of the website and to protect our legal rights.
3.1.6. To recruit new collaborators or employees, including conducting background checks.
4.1. We do not sell, rent, or disclose your personal information to third parties except as described in this Privacy Policy or with your prior consent.
4.2. We may share your information with third-party service providers who assist us in operating the site, processing payments, sending communications, or providing requested services. These providers have limited access to personal information and are required to protect it and use it only for specified purposes.
4.3. We may also disclose your personal information if required by law, subpoena, or other court order, or if we have a good faith belief that disclosure is necessary to protect our legal rights, user safety, or to comply with legal obligations.
4.4. Personal information in User Generated Content (UGC) may be read, collected, or used by others. We may use UGC you submit for advertising campaigns and other promotions. We may or may not use your name in connection with such content, and we may or may not seek your consent before using the content for these purposes.
4.5. In addition, we may use UGC that you submit for advertising campaigns and other promotions. We may or may not use your name in connection with such use and may or may not ask for your consent before using the content for such purposes. Therefore, you should have no expectation of privacy with respect to UGC that you submit on or through this Site.
4.6. To comply with the law and protect our rights and the rights of others, we may disclose your information when we have a good faith belief that disclosure is appropriate to comply with the law, a court order or a subpoena. We may also disclose your information to prevent or investigate possible crime, such as fraud or identity theft; to protect the security of this Site; to enforce or reinforce our online Terms of Use or other agreements; or to protect our own rights or property or the rights, property or safety of our users or others.
5.1. We may use cookies and similar tracking technologies to collect information about your use of the website. This information helps personalize your experience, analyze trends, manage the site, and enhance our marketing efforts, including targeted advertising.
5.2. Information collected through cookies and similar technologies is not personally identifiable on its own but may be linked to personal information you provide. You can disable cookies in your browser settings, but this may affect site functionality. By continuing to use the site, you consent to the use of cookies and similar tracking technologies.
5.3. Some third parties may serve you cookies for various reasons. For instance, we use Google Analytics, a web analytics tool that helps us understand visitor interactions with our site. To learn more, visit Google Analytics.
5.4. You have options regarding data collection by third parties on our site. For example, if you prefer not to share data about your visit with Google Analytics, you may install the browser opt-out add-on here. Note that this add-on does not prevent data from being sent to Top&Shine.
6.1. We implement appropriate security measures, such as encryption and access controls, to protect your personal information from unauthorized access, misuse, disclosure, or destruction.
6.2. While we strive to secure your data, please remember that no method of transmission or storage is completely secure, and we are not liable for security breaches beyond our reasonable control.
7.1. Users must be at least 13 years old to access this site. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use this site.
8.1. Our site may contain links to third-party websites. This Privacy Policy applies only to our site; we are not responsible for the privacy practices or content of third-party sites. We encourage you to review those sites' privacy policies before providing personal information.
9.1. We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, except where a longer retention period is required or permitted by law.
10.1. To access, correct, update, or delete the personal information you have provided, please contact us using the contact details provided at the end of this Privacy Policy. We will use reasonable efforts to fulfill your request, subject to any legal or business obligations.
11.1. We reserve the right to update or modify this Privacy Policy at any time. Any changes will become effective upon posting the revised version on our website. We recommend you periodically review this Privacy Policy to stay informed of any updates.
12.1. This Privacy Policy shall be governed by the laws of the States of Georgia and New Jersey, United States of America, without regard to its conflict of law principles.
13.1. If you have questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us through the following means:
E-mail: contact@topnshinecleaning.com
Phone: (214) 695-5222
These Terms of Use are effective from the date of acceptance and will remain in effect until modified or terminated by Top&Shine.
Effective date: Ago 20, 2024